EVERYONE IS IMPORTANT at WONDERLAND!
COVID 19 Procedures for safety for participants and staff
Please note: For any Emergency or Disaster Wonderland Retreat sincerely attempts to provide necessary face-to-face support services to longer-term and in-home care participants dependent on care for day-to-day wellbeing. If the participant or families require face-to-face support for Short Term Accommodation Wonderland Retreat will provide the highest level of infection control with full PPE where staff are available. For all other disasters, Wonderland Retreat will follow the relevant State emergency services announcements and requirements.
At Wonderland Retreat – we uphold participant rights, support families and nominated caregivers.
Giving you all the facts
Keeping your information safe
Accessing our service
Responsive service provision
SIL & Tenancy
Medication Management (updated version coming)
Our staff’s responsibility to you
Planning your care
Keeping the best staff
Keeping your money and possessions safe
Sticking up for you when things go wrong
Looking after you – but letting you have your choice
Best care provided
Conflicts of interest
Staff with the right qualifications
Emergencies & Disasters
COVID 19 Plan