Introducing The Wonderland Team: Skilled and Compassionate Care Professionals in Launceston
We’re a dynamic and rapidly expanding team of dedicated professionals with diverse skills and experiences. Our backgrounds span multiple disciplines, but we all share one common goal: providing exceptional care and support for individuals with disabilities.
Passion Drives Our Service
Our commitment is rooted in a genuine love for what we do. It’s this passion that enables us to deliver unparalleled care, customized to meet the unique needs of each participant at Wonderland Community Services.
Your Trusted Partners in Specialised Care
We look forward to partnering with you to offer superior care and support services. Whether you’re a family member, a Coordinator of Support, or a healthcare professional, we’re eager to collaborate for the betterment of our participants’ lives.
Jo – Our Queen of Hearts!
Site Coordinator
Meet Jo: Your Dedicated Site Coordinator at Wonderland Community Services in Launceston
Formerly known as our Facilities Coordinator, Jo has seamlessly transitioned into her new pivotal role as Site Coordinator at Wonderland. With her exemplary management skills, Jo ensures that our participants, staff, and facilities in Launceston receive the full support they deserve.
A Guiding Force Behind Our Holiday Programs
In addition to her primary role, Jo also spearheads our specialised holiday programs for individuals with disabilities. Her knack for program management ensures that each offering is both engaging and tailored to meet individual needs.
A Beacon of Warmth and Resilience
Jo stands out for her incredible warmth, boundless enthusiasm, and a “can-do” attitude, even in the most challenging situations. She is truly the Queen of Hearts at Wonderland, embodying the values and ethos we hold dear.
Email me: jo@wonderlandcommunityservices.com.au
Jess
Meet Our Client Relationship Officer: Your Welcoming Guide to Wonderland Retreat in Launceston
As the Intake Officer, I am thrilled to be your initial point of contact here at Wonderland Retreat. My role involves warmly welcoming new participants and proudly introducing them to our picturesque property in Launceston.
A Culture of Care and Respect
Rest assured, every individual who joins our Wonderland family is treated with the utmost care and respect, aligning with our core values and commitment to exceptional disability services.
Partnering with Families and Participants
I eagerly anticipate collaborating with families and participants alike as they become part of our inclusive and compassionate Wonderland community.
Email me: jess@wonderlandcommunityservices.com.au
Amorita: Client Programs
Meet Amorita: Client Programs Officer at Wonderland Retreat in Launceston
“Discover the Magic with Amorita! Our Client Programs Officer and Stellar Team Leader, bringing joy and excellence to Wonderland Retreat.”
A Natural at Lead and Inspire, making every challenge a triumph
Her dynamic leadership style and unwavering passion for client satisfaction have transformed our programs into extraordinary experiences. Whether she’s designing innovative activities or leading her team with enthusiasm, Amorita’s positive energy is infectious.
Abhi: Team Lead/Rostering
Meet Abhi: Your Dedicated Team Leader/Rostering at Wonderland Retreat in Launceston
“Meet Abhi, our dedicated Team Lead, driving collaboration and innovation with unwavering passion. Join us in achieving excellence together!”
A Natural at Care and Comfort
With 4 years of experience at Wonderland, Abhi is well-versed in providing top-notch support tailored to the unique needs of each participant. His exceptional ability to get things done, genuine kindness, and deep understanding of our community make him an invaluable asset to Wonderland.
Abhi’s passion for his work and his heartfelt connection with Wonderland and its participants truly set him apart.
Email me: abhi@wonderlandcommunityservices.com.au
Rachana – Facilities Supervisor
Meet Rachana: Your Housekeeping and Facilities Supervisor at Wonderland Retreat in Launceston
Hello, I’m Rachana, and it’s a joy to be part of the Wonderland team. My role as Facilities Supervisor involves maintaining the highest standards of cleanliness and organization across all our Launceston facilities.
Ensuring Safety through Training
One of my key responsibilities is to conduct induction training for new staff. This training ensures everyone is well-informed about medication, chemical, and food storage safety protocols, aligning with our commitment to providing a safe and nurturing environment.
A Day in the Life of Our Housekeeping Supervisor
My days are bustling with a variety of tasks, ranging from routine maintenance to updating soft furnishings, installing new appliances like clothes dryers, and finding the perfect wall art to enhance our spaces. Though busy, I absolutely love what I do
Teny- IT Officer
Meet Your Experienced Systems Administrators at Wonderland Retreat in Launceston
A Fusion of Tech and Care
With a background rich in both IT and community services, we find immense satisfaction in leveraging our tech skills to improve lives. That’s what drew us to Wonderland Retreat, a place where we can combine our love for technology with my passion for helping people.
A Role with Impact
As a Systems Administrators, we focus on delivering exceptional end results, whether it’s streamlining our software systems or improving the user experience for our staff and participants. We truly love making a difference in people’s lives through my work.
Email me: teny@wonderlandcommunityservices.com.au
Meenu – Finance
Meet Meenu: Your Finance Coordinator at Wonderland Retreat in Launceston
Meenu serves as our exceptional Finance Coordinator, skillfully managing all aspects of billing and payment receipting to ensure the smooth operation of Wonderland Retreat’s finances.
Financial Expertise for Optimal Functioning
With a keen eye for detail, Meenu plays a pivotal role in keeping our accounts in perfect order. Her patient, kind, and diligent approach ensures that Wonderland Retreat has the financial resources it needs to provide top-notch care and services.
A Dual Role in Financial Management and Support
In addition to her finance role, Meenu also lends her skills to provide direct support to several of our participants, showcasing her multifaceted capabilities.
Email me: meenu@wonderlandcommunityservices.com.au
Michelle : Activities
Meet Your Activities and Wonderland Club Officer at Wonderland Retreat in Launceston
As the Activities Officer, my role revolves around crafting meaningful and engaging experiences for our participants. From planning weekend getaways and organizing school holiday programs and the Wonderland Club activities to devising midweek activities, my aim is to build confidence and create enriching opportunities.
Adventures Near and Far
I specialise in curating experiences not just in the local Launceston area, but also further afield, broadening the horizons of our participants and giving them new and exciting experiences to look forward to.
A Key Worker Committed to Individual Growth
In addition to planning activities, I also serve as a Key Worker for one of our participants, providing individualised support and guidance to ensure they achieve their personal goals.
Ashleigh
Meet Ash: Your Trusted HR Manager at Wonderland Retreat in Launceston
Ash has been an integral part of the Wonderland team for many years, serving as our HR Manager. She is the cornerstone of our staff support system and also expertly manages the financial aspects of staffing, wages, and payments.
Remote Yet Attentive HR Management
Operating remotely, Ash provides unparalleled support to both our staff and management. Her keen focus ensures that our workforce is well-cared-for, aligning perfectly with Wonderland Retreat’s mission of delivering top-quality disability services.
Financial Oversight with Precision
From handling wages to managing pays, Ash exhibits meticulous financial oversight. Her role is crucial in sustaining the level of service and care we aim to provide at Wonderland Retreat.
Becci Fazldeen
Becci: Your Dedicated Training & Compliance Manager at Wonderland Retreat in Launceston
Becci plays a pivotal role at Wonderland Retreat as our Training and Compliance Manager. With her keen attention to detail and unwavering commitment, she ensures our team is equipped with the skills and knowledge needed to deliver exceptional disability support services.
Champion of Staff Development
Becci is passionate about creating opportunities for growth and learning. She develops and oversees comprehensive training programs to ensure every team member is confident, capable, and prepared to provide high-quality care.
Compliance Leadership You Can Trust
In addition to training, Becci leads all compliance efforts, ensuring that Wonderland Retreat consistently meets and exceeds industry standards and NDIS requirements. Her dedication safeguards our commitment to excellence and keeps us operating at the highest level of professionalism.
Email me: becci@wonderlandcommunityservices.com.au
Rob & Toni Mehigan
CSO & CEO – Wonderland Community Services
Meet Toni & Rob Mehigan: The Minds Behind Wonderland Community Services divisions: Wonderland Retreat TAS and Pirates Rest QLD
With robust backgrounds in psychology, disability education, and hospitality, Toni and Rob Mehigan are committed to providing exceptional disability services. While they are currently based in North Queensland travelling regularly to Tassie, their dedication to Wonderland in Launceston remains steadfast.
A Strong Connection Between Launceston and North Queensland
Toni and Rob make it a priority to maintain a seamless connection between Wonderland and Pirates Rest. Through regular visits to the Launceston team and weekly Team management meetings, they ensure that both services uphold the highest standards of care and support.
Experts in Disability Education and Psychology
If you’re seeking a service provider with a deep understanding of psychological support and specialised education for individuals with disabilities, Toni and Rob bring a wealth of knowledge and expertise to the table.
Email me: toni@wonderlandcommunityservices.com.au
